Dealing With Difficult People Without Losing Yourself

When a conversation feels difficult, don’t start with emotion; start with observation. Borrow a trick from military ...
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‘Gray rocking’ is a way to deal with difficult people. Here’s how it works.

Claudio Abilio had hoped to move on after ending a relationship she described as toxic and emotionally abusive. But continued interactions — for various reasons — became fraught with tension and drama ...