Explore the open-source CRM platforms offering flexibility, AI automation, and complete data control for growing businesses.

SugarCRM is hedging its bets that corporations are sick of paying high licensing fees for CRM software. The 5-month-old Cupertino, Calif., company last week announced a new version of its freely ...

PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure timely responses, and minimize potential ...

Courtney Reilly-Larke is the deputy editor of Forbes Advisor Canada. Previously, she was the associate editor of personal finance at MoneySense. She was also managing editor of Best Health Magazine ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and customization. Costs include time and effort.

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

The open source community can’t provide a drop-in replacement for expensive, high-end CRM applications from the likes of Salesforce.com or Siebel just yet. Still, you might be surprised at the level ...

Marketing, sales, and customer service teams require accurate, up-to-date information for effective interactions with leads and clients. However, updating records is challenging and time-consuming if ...

I have been writing for newspapers, magazines and online publications for over 10 years. My passion is providing, in a way that is easily accessible and digestible to all, the knowledge needed for ...

CRM software solutions with built-in project management tools help streamline client relationships and task management. Explore our top picks for the best CRM solutions with project management. When a ...

An effective CRM system helps restaurants stay connected to customers, streamline their processes, improve profitability, and achieve success. So it’s timely and important that Adora POS, specializing ...